Privacy Policy

Effective Date: November 6, 2025

Welcome to Tondré Olé Speaks LLC. This Privacy Policy describes how Tondré Olé Speaks LLC (“we,” “us,” or “our”) collects, uses, and discloses your personal information when you visit and use our websites at tondreole.com and tondreole.org (including our interactive website, the Clarity Compass), use any of our current or future mobile applications (the “Apps”), use our online booking services, engage in life coaching sessions, or utilize any other services, products, or digital content offered by Tondré Olé Speaks LLC (collectively, the “Services”). We are committed to protecting your privacy and handling your personal information with care and transparency.

1. Acceptance of Policy

Your use of tondreole.com, tondreole.org, our Apps, and engagement with our Services constitutes your agreement to all terms, conditions, and notices contained herein. Please read this Privacy Policy carefully, and keep a copy of it for your reference.

2. Our Mission and Products

Our mission is to promote and encourage the use of Tondré Olé Speaks LLC services. Our desire is to provide our clients with a safe and professional experience. Our products and services include, but are not limited to: Public Speaking, Life Coaching, Consulting, Literature, Apparel, Digital Content, and other services.

3. Information We Collect

We collect various types of information from and about you, including:

Personal Identifiable Information (PII) you provide directly:

Contact Information: Your name, email address, phone number.
Booking Information: Dates and times of appointments, session type (phone/Zoom).
Payment Information: While we process payments through third-party processors like Stripe, PayPal, and Zelle, we do not store your full credit card details on our servers. Your payment information is securely handled and processed by our third-party payment processors.
Information related to your coaching goals: Any information you choose to share with us during discovery calls or coaching sessions regarding your personal goals, challenges, and aspirations. This is confidential and used solely for the purpose of providing coaching services.
Account Information: If you create an account, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password.

Automatically Collected Information (when you visit our websites/apps):

Usage Data: Information about how you access and use our website, including your IP address, browser type, operating system, referral source, pages viewed, time spent on pages, and navigation paths.
Cookies and Tracking Technologies: We may use cookies and similar tracking technologies (like web beacons and pixels) to track activity on our Services and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Services.

4. How We Use Your Information

We use the information we collect for various purposes, including:

To Provide and Maintain Our Services: To schedule and conduct your coaching sessions (phone calls, Zoom links), process your bookings, and manage your account.
To Communicate with You: To send you appointment confirmations, reminders, follow-up information, and respond to your inquiries. Visiting our Sites or sending emails to Tondré Olé Speaks LLC and associates constitutes electronic communications. You consent to receive electronic communications and you agree that all agreements, notices, disclosures, and other communications that we provide to you electronically, via email, and on the Site, satisfy any legal requirement that such communications be in writing.
To Process Payments: To facilitate billing and payment for our services through our secure payment processor.
For Internal Operations: To improve our services, understand client needs, analyze website usage, and troubleshoot technical issues.
For Security: To protect against fraudulent or unauthorized transactions, and to ensure the security of our website and services.
To Comply with Legal Obligations: To meet any applicable legal or regulatory requirements.

5. How We Share Your Information

We do not sell, rent, or trade your personal information to third parties. We may share your information only in the following limited circumstances:

With Service Providers: We may share your information with trusted third-party service providers who perform functions on our behalf, such as: Booking Software Providers, Payment Processors, Communication Platforms, and Email Communication Services. These service providers are bound by confidentiality agreements and are only permitted to use your information for the purposes of providing services to us.
For Legal Reasons: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court order or government agency).
To Protect Rights and Safety: To protect the rights, property, or safety of Tondré Olé Speaks LLC, our clients, or others.
In Case of Business Transfer: If we are involved in a merger, acquisition, or asset sale, your personal information may be transferred as a business asset. We will provide notice before your personal information is transferred and becomes subject to a different Privacy Policy.
Third-Party Accounts: If you connect your Tondré Olé Speaks LLC account to your third-party account, you acknowledge and agree that you are consenting to the continuous release of information about you to others (in accordance with your privacy settings on those third-party sites). If you do not want information about you to be shared in this manner, do not use this feature.

6. Our Commitment to a Safe Space (Interactive Features & Member Data)

We are firmly committed to creating a safe, private space for your growth. This commitment extends to all data you share in confidence, particularly within our interactive website, the Clarity Compass, and other related features.

In accordance with this promise, any and all personal stories, questions, reflections, or other sensitive information shared by you within these interactive features are processed in real-time to provide guidance and are not and will not be collected, shared, or archived by us for any future use. We do not save, review, or store the specific guidance given by the interactive features in response to your personal entries.

This data is considered transient and is not added to any database for data mining or review. The sole purpose of these tools is to provide you with a private, one-on-one digital space to explore topics without concern for your personal data being recorded or reused without your direct or indirect consent.

7. Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, use, alteration, and disclosure. This includes using secure servers, encryption (e.g., SSL), and restricting access to personal data to authorized personnel only. However, no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

8. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. When your personal information is no longer needed, we will securely delete or anonymize it.

9. Your Privacy Rights

Depending on your location and applicable privacy laws, you may have certain rights regarding your personal information, including the right to Access, Correction/Rectification, Erasure/Deletion, Restriction of Processing, Object to Processing, Data Portability, and to Withdraw Consent. To exercise any of these rights, please contact us using the contact details provided below. We may need to verify your identity before fulfilling your request.

10. Children’s Privacy

Tondré Olé Speaks LLC does not knowingly collect, either online or offline, personal information from persons under the age of thirteen. Our Services are not intended for individuals under the 18. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us. If we become aware that we have collected personal information from children without verification of parental consent, we take steps to remove that information from our servers. If you are under 18, you may use our Sites and Services only with the permission of a parent or guardian.

11. Third-Party Links

Our website may contain links to other websites (“Linked Sites”) that are not operated by us. If you click on a third-party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

12. International Users

The Services are controlled, operated, and administered by Tondré Olé Speaks LLC from our offices within the USA. If you access the Services from a location outside the USA, you are responsible for compliance with all local laws. You agree that you will not use the Tondré Olé Speaks LLC Content accessed through our Sites in any country or in any manner prohibited by any applicable laws, restrictions, or regulations.

13. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Effective Date” at the top. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

14. Contact Us

If you have any questions about this Privacy Policy, our data practices, or wish to exercise your privacy rights, please contact us:

By Email: [email protected]